Last updated June 03 2025
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may returnit to us for a refund only. Please see below for more information on our return policy.
Returns
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new an unused condition, with all original tags and labels attached
RETURN PROCESS
To return an item, please email customer service at info@wormi-vermi.co.uk to obtain an Return Merchandise Authorisation (RMA) number. After receiving an RMA number, place the item securely in its original packaging and mail your return to the following address:
Wormi Vermi
Attn: Returns
RMA #
54 Farriers way
Huddersfield, West Yorkshire HD3 3GG
United Kingdom
Please note that you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from receiving your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Question
If you have any questions concerning our return policy, please contact us at
07535584124
info@wormi-vermi.co.uk